All Activity

Hi Nafis As I see it's not possible. But I try to clarify more details. I would like to say that this site is not official techical support site of AxxonSoft. If you have some software issue please use http://help.axxonsoft.com.

Please reply urgently. Waiting for your response.

Hello, Could anyone please tell how to pass multiple boundaries in a single api calls. However, Axxonsoft only allows to pass a single boundary. "boundary": { "x": 0.5002633, "y": 0.4734651, "w": 75.50027, "h": 13.47346, "index": 0 },

Hi Salem It is very hard to fix this issue here please create task at AxxonSoft support site http://help.axxonsoft.com

I have a problem in web report some data won't show in specific date and in some case I have some missing information

Hi Martedi it's good idea. I'll think about this. Thanks

Thank you Van Shev, please consider the idea if you share a postman workspace user can set current value of the variables and get up and running in no time.

Hi Martedì you can configure prefix in Web server settings https://docs.axxonsoft.com/confluence/display/one20en/Configuring+the+Web-Server or leave it empty and don't use in API URL

Hi, navigating the docs and understand how to compose prefix can be pretty hard, https://docs.axxonsoft.com/confluence/display/one1en/Server+HTTP+API May I ask if creating a workspace for https://www.postman.com/ where we can set each own variables to get a quick start? i.e. I'd like to add a bookmark but the following return a 404, so how can I get the correct prefix? http://{{user}}:{{password}}@{{server_url}}/archive/media/{{server_pc_name}}/DeviceIpint.8/SourceEndpoint.video:0:0/contents/bookmarks/create

Thank you Drew Carpenter, I've added the script in the path but got no luck still got an empty list after restart of axxon-one. I'll open a ticket, best regards

According to the docs, custom script you wish to run, should be placed into <Axxon One installation directory>\UserScripts\ folder. For linux the path is /opt/AxxonSoft/AxxonOne/UserScripts Then you will be able to select the file via Executable files dropbox Please reach AxxonSoft Helpdesk for further assistance. https://support.axxonsoft.dev/jira/

Solved as I was already registered time ago, password reset solved. Any idea about the execution of the script on the server?

Last question to insert the list of license plate cloud connection is required, but I canno register at: https://axxonnet.com/#registration it complains invalid login but I'm trying to singup

I was missing this part: sudo dpkg -i Scaricati/axxon-detector-pack_3.13.2.141_amd64.deb sudo dpkg -i Scaricati/axxon-detector-pack-plugin-lpr-vt_3.13.2.141_amd64.deb

Hello. Most likely, you haven't installed Detectors Pack VT addon. Please check it via dpkg -l | grep detector As per my example above, only basic DetectorsPack is installed. Please also pay attention to DetPack version - basic pack version and addon version must match. Relevant DetPack release and VT addon can be downloaded here: https://www.axxonsoft.com/support/downloads/detector-pack Earlier versions can be downloaded here: https://www.axxonsoft.com/support/downloads/archive/archive-detector-pack I would also like to remind you that Axxonsoft technical support (Service Desk) can be reached here: https://support.axxonsoft.dev/ Regards, Andrew.

switched to english the user interface

You are welcome. :)

Dear Sirs, we're trying the demo license on a linux box installation via apt went fine, now we would like to test this: 1) detect plate from a list > Detection Tools > Licence plate VT: but no veicle caterory is shown 2) start a scrip on the server > Programming > General execute external application on server: but a red arrow is shown and cannot insert the path of executable. Linux demo 6.1.0-29-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.123-1 (2025-01-02) x86_64 GNU/Linux In device it shows that the License Plate VT should be availabe: https://docs.axxonsoft.com/confluence/display/one20en/Licensing+of+the+software+module+for+the+License+Plate+Recognition+VT+in+Linux+OS Are these license steps needed too in demo mode or the problem is the cpu/gpu missing capabilities ( product: 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz the GPU is integrate Intel Iris Xe Graphics)? Thanks, BR

Thanks for fast reply I've switched to native deb installation and it has run fine.

Hello Martedi we tested and got success try use simple docker run if can't fix then please create task to our support

Hi we will try to check it today

Tried with v. axxonsoft/axxon-one:2.0.0.150 ✔ Container axxon-one Recreated 0.7s Attaching to axxon-one axxon-one | + start_next axxon-one | + data_prepare axxon-one | + data_is_empty axxon-one | + local cf=/data/Config.local axxon-one | + [ -f /data/Config.local -o -d /data/Config.local ] axxon-one | + return 1 axxon-one | + [ ! -f /data/db/config/.formatV2 ] axxon-one | + data_check_config axxon-one | + local rc=0 axxon-one | + local cf=/data/Config.local axxon-one | + test -f /data/Config.local -o -d /data/Config.local axxon-one | + local cf=/data/Config.shared axxon-one | + test -f /data/Config.shared -o -d /data/Config.shared axxon-one | + local cf=/data/Tickets axxon-one | + test -f /data/Tickets -o -d /data/Tickets axxon-one | + local cf=/data/instance.conf axxon-one | + test -f /data/instance.conf -o -d /data/instance.conf axxon-one | + local cf=/data/db axxon-one | + test -f /data/db -o -d /data/db axxon-one | + return 0 axxon-one | + chown -R ngp.ngp /data axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + mkdir /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + mkdir /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + + /usr/sbin/cron axxon-one | . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 ✔ Container axxon-one Recreated 0.7s Attaching to axxon-one axxon-one | + start_next axxon-one | + data_prepare axxon-one | + data_is_empty axxon-one | + local cf=/data/Config.local axxon-one | + [ -f /data/Config.local -o -d /data/Config.local ] axxon-one | + return 1 axxon-one | + [ ! -f /data/db/config/.formatV2 ] axxon-one | + data_check_config axxon-one | + local rc=0 axxon-one | + local cf=/data/Config.local axxon-one | + test -f /data/Config.local -o -d /data/Config.local axxon-one | + local cf=/data/Config.shared axxon-one | + test -f /data/Config.shared -o -d /data/Config.shared axxon-one | + local cf=/data/Tickets axxon-one | + test -f /data/Tickets -o -d /data/Tickets axxon-one | + local cf=/data/instance.conf axxon-one | + test -f /data/instance.conf -o -d /data/instance.conf axxon-one | + local cf=/data/db axxon-one | + test -f /data/db -o -d /data/db axxon-one | + return 0 axxon-one | + chown -R ngp.ngp /data axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + mkdir /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + mkdir /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + + /usr/sbin/cron axxon-one | . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1 axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres.postgres /data/db axxon-one | + chmod -R 700 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + gosu postgres pg_ctlcluster 13 ngp start axxon-one | Error: specified cluster '13 ngp' does not exist axxon-one exited with code 1

Hi Martedì Unfortunately, we cannot answer right away. Please create a request to our technical support but in any case we try to check it later.

Hi, I'm trying to start from this docker-compose.yml on Linux Debian 12.9: services: axxon-one: container_name: axxon-one privileged: true image: axxonsoft/axxon-one:latest #2.0.6.25 volumes: - ./axxonone:/data restart: 'unless-stopped' cap_add: - SYS_PTRACE shm_size: 1G ulimits: nofile: soft: 65536 hard: 65536 tty: true stop_grace_period: 1m stop_signal: SIGINT environment: - TZ=$TZ - NGP_IFACE_WHITELIST=0.0.0.0/0 - DATA_DIR=/data network_mode: "host" axxon-one | + start_next axxon-one | + data_prepare axxon-one | + data_is_empty axxon-one | + local cf=/data/Config.local axxon-one | + [ -f /data/Config.local -o -d /data/Config.local ] axxon-one | + return 1 axxon-one | + [ ! -f /data/db/config/.formatV2 ] axxon-one | + data_check_config axxon-one | + local rc=0 axxon-one | + local cf=/data/Config.local axxon-one | + test -f /data/Config.local -o -d /data/Config.local axxon-one | + local cf=/data/Config.shared axxon-one | + test -f /data/Config.shared -o -d /data/Config.shared axxon-one | + local cf=/data/Tickets axxon-one | + test -f /data/Tickets -o -d /data/Tickets axxon-one | + local cf=/data/instance.conf axxon-one | + test -f /data/instance.conf -o -d /data/instance.conf axxon-one | + local cf=/data/db axxon-one | + test -f /data/db -o -d /data/db axxon-one | + return 0 axxon-one | + chown -R ngp.ngp /data axxon-one | + mkdir -p /data/Logs axxon-one | + chown -R ngp.root /data/Logs axxon-one | + mkdir -p /data/Export axxon-one | + chown -R ngp.root /data/Export axxon-one | + mkdir -p /data/UserScripts axxon-one | + chown -R ngp.root /data/UserScripts axxon-one | + mkdir -p /data/vmda_db axxon-one | + chown -R ngp.root /data/vmda_db axxon-one | + chown -R postgres:ngp /data/db axxon-one | + chmod -R 710 /data/db axxon-one | + test -d /run/ngp-shared axxon-one | + mkdir /run/ngp-shared axxon-one | + chown ngp.ngp /run/ngp-shared axxon-one | + chmod 0777 /run/ngp-shared axxon-one | + test -d /run/ngp-private axxon-one | + mkdir /run/ngp-private axxon-one | + chown ngp.ngp /run/ngp-private axxon-one | + chmod 0700 /run/ngp-private axxon-one | + echo Logrotate... axxon-one | Logrotate... axxon-one | + /usr/sbin/logrotate /etc/logrotate.conf axxon-one | + echo Starting cron... axxon-one | Starting cron... axxon-one | + chmod a+r /data/instance.conf axxon-one | + /usr/sbin/cron axxon-one | + . /data/instance.conf axxon-one | + export NGP_HOME=/opt/AxxonSoft/AxxonOne axxon-one | + export NGP_PORT_BASE=20111 axxon-one | + export NGP_PORT_SPAN=100 axxon-one | + export NGP_NODE_NAME=TEC1 axxon-one | + export NGP_IFACE_WHITELIST=0.0.0.0/0 axxon-one | + NGP_ALT_ADDR= axxon-one | + NGP_USE_REMOTE_DATABASE=false axxon-one | + export NGP_DEBUG_LEVEL=INFO axxon-one | + NGP_RESTART_CRASHED=1 axxon-one | + false axxon-one | + echo Starting EventDatabase... axxon-one | Starting EventDatabase... axxon-one | + [ -e /data/db/config/postgresql.conf ] axxon-one | + /opt/AxxonSoft/AxxonOne/zeroconf/db-frontend.sh start postgres axxon-one | pg_ctl: another server might be running; trying to start server anyway axxon-one | waiting for server to start.... done axxon-one | server started axxon-one | + local opt_node_name= axxon-one | + [ 0 = 1 ] axxon-one | + echo Running post install script... axxon-one | Running post install script... axxon-one | + cd /opt/AxxonSoft/AxxonOne axxon-one | + gosu ngp zeroconf/ngp-postinstall.sh --phase=prestart axxon-one | [Tue 04 Feb 2025 01:13:47 PM UTC] id axxon-one | |--uid=999(ngp) gid=999(ngp) groups=999(ngp),6(disk),20(dialout),29(audio),44(video),106(render),1000(detector-pack-users) axxon-one | `--[Tue 04 Feb 2025 01:13:47 PM UTC] DONE axxon-one | [Tue 04 Feb 2025 01:13:47 PM UTC] cd axxon-one | `--[Tue 04 Feb 2025 01:13:47 PM UTC] DONE axxon-one | [Tue 04 Feb 2025 01:13:47 PM UTC] pwd axxon-one | |--/opt/AxxonSoft/AxxonOne axxon-one | `--[Tue 04 Feb 2025 01:13:47 PM UTC] DONE axxon-one | [Tue 04 Feb 2025 01:13:47 PM UTC] start_app AppHost --version axxon-one | |--AxxonSoft AppHost v2.0.6.25-ee7d5524c7, built 2024-11-06 12:13:35 axxon-one | `--[Tue 04 Feb 2025 01:13:51 PM UTC] DONE axxon-one | [Tue 04 Feb 2025 01:13:51 PM UTC] init_configuration axxon-one | `--[Tue 04 Feb 2025 01:13:51 PM UTC] SKIPPED axxon-one | [Tue 04 Feb 2025 01:13:51 PM UTC] set_event_db __KEEP__ __KEEP__ __KEEP__ __KEEP__ __KEEP__ __KEEP__ axxon-one | |--created new head axxon-one | `--[Tue 04 Feb 2025 01:13:51 PM UTC] DONE axxon-one | [Tue 04 Feb 2025 01:13:51 PM UTC] fix_shared_config axxon-one | `--[Tue 04 Feb 2025 01:13:52 PM UTC] DONE axxon-one | [Tue 04 Feb 2025 01:13:52 PM UTC] adjust_node_name __KEEP__ axxon-one | |--Node name is 'TEC1' axxon-one | `--[Tue 04 Feb 2025 01:13:52 PM UTC] SKIPPED axxon-one | [Tue 04 Feb 2025 01:13:52 PM UTC] adjust_domain __KEEP__ TEC1 axxon-one | |--Getting domain name ... axxon-one | |--Domain name is '' axxon-one | `--[Tue 04 Feb 2025 01:13:53 PM UTC] SKIPPED axxon-one | [Tue 04 Feb 2025 01:13:53 PM UTC] install_demo_license axxon-one | `--[Tue 04 Feb 2025 01:13:53 PM UTC] SKIPPED axxon-one | + [ ! -L /opt/AxxonSoft/AxxonOne/instance.conf ] axxon-one | + echo Starting monitoring and healing service... axxon-one | Starting monitoring and healing service... axxon-one | + echo Starting Axxon Next... axxon-one | Starting Axxon Next... axxon-one | + exec gosu+ ngp env NGP_IFACE_WHITELIST=0.0.0.0/0 bash ./control.sh run axxon-one | gosu ngp /opt/AxxonSoft/AxxonOne/bin/start_app drmonkey service host --ngp-data=/data --ngp-service=axxon-one axxon-one | 2025/02/04 13:13:53.071049 [INFO] Output redirected to: /data/Logs/drmonkey.standalone.log axxon-one | ./control.sh: line 185: 3745 Aborted (core dumped) start_app "$@" > "${NGP_STARTUP_LOG:-/dev/null}" 2>&1 from the inside I see: $ docker exec -it axxon-one bash /data# tail /data/Logs/drmonkey.standalone.log -f 2025/02/04 13:13:54.266250 [INFO] [PromManager] Database current size: 531.53KB (5 file(s), 3 dir(s), chunks size: 0B) 2025/02/04 13:13:54.266298 [INFO] [PromManager] Restarting prometheus... (limit: 0MB -> 2048MB, reason: resize_signal) 2025/02/04 13:13:54.266503 [INFO] [TaskMan] Launching 'prometheus' (attempt:1/3, path:'/opt/AxxonSoft/AxxonOne/bin/prometheus', args:'--web.listen-address=0.0.0.0:20040 --web.enable-lifecycle --log.level=info --config.file=/data/Metadata/prometheus/config/prometheus.yaml --storage.tsdb.path=/data/Metadata/prometheus/data --storage.tsdb.retention.size=2048MB --storage.tsdb.wal-compression', env:'{env}') 2025/02/04 13:14:01.440420 [INFO] [Collector] Cache added for os, groups: 324 2025/02/04 13:14:06.368018 [INFO] [Scanner] New scanner created, vendor: AxxonSoft, tracking: - /opt/AxxonSoft/AxxonOne/bin - /opt/AxxonSoft/DetectorPack - /opt/AxxonSoft/Ipint.DriverPack/3.0.0 2025/02/04 13:14:06.379180 [INFO] [Scanner] Tracking list changed (tracked: 7/16, scan_time: 9ms, changes: postgres ↑7) 2025/02/04 13:14:06.417888 [INFO] [Collector] Cache added for proc, groups: 56 2025/02/04 13:14:36.244383 [INFO] [Scanner] Tracking list changed (tracked: 12/17, scan_time: 24ms, changes: node_exporter ↑1, process-exporter ↑1, prometheus ↑1, AppHost ↑1, drmonkey ↑1) 2025/02/04 13:16:06.244805 [INFO] [Scanner] Tracking list changed (tracked: 11/17, scan_time: 23ms, changes: AppHost ↓1) 2025/02/04 13:16:36.250962 [INFO] [Scanner] Tracking list changed (tracked: 12/17, scan_time: 28ms, changes: AppHost ↑1) 2025/02/04 13:18:06.244841 [INFO] [Scanner] Tracking list changed (tracked: 11/17, scan_time: 22ms, changes: AppHost ↓1) 2025/02/04 13:18:36.246621 [INFO] [Scanner] Tracking list changed (tracked: 12/17, scan_time: 23ms, changes: AppHost ↑1) 2025/02/04 13:18:54.266129 [INFO] [RulesGenerator] Synchronizing rules with node... (forced:false, reasons[1]:sync_timeout) 2025/02/04 13:18:54.266178 [WARN] [RulesGenerator] Sync with node failed: can't get valid connection: connection_is_unavailable from inside the container if I do an apt update seems to go fine, what connection unavailable? apt update Get:1 http://deb.debian.org/debian bullseye InRelease [116 kB] Get:2 http://download.axxonsoft.com/debian-repository stretch InRelease [15.7 kB] Get:3 http://deb.debian.org/debian-security bullseye-security InRelease [27.2 kB] Get:4 http://deb.debian.org/debian bullseye-updates InRelease [44.1 kB] Get:5 http://deb.debian.org/debian bullseye/main amd64 Packages [8,066 kB] Get:6 http://download.axxonsoft.com/debian-repository stretch/backports/main amd64 Packages [42.1 kB] Get:7 http://deb.debian.org/debian-security bullseye-security/main amd64 Packages [341 kB] Get:8 http://deb.debian.org/debian bullseye-updates/main amd64 Packages [18.8 kB] Fetched 8,671 kB in 2s (5,078 kB/s) Reading package lists... Done Building dependency tree... Done Reading state information... Done

My axxon have a ten seconds delay for capture áudio off my microphone. I already tried all the áudio codecs and verified all my áudio configs in windows. If someone hove the same problem and solved it, how did you do that? Im using AxxonOne 2.0.4.146