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Hi Arron please create task to our support at http://help.axxonsoft.com

currently im unable to use axxonnet or setup a direct connection to my axxonone vms the axxonnet says "ERROR WHILE WORKING WITH AXXONNET" with nothing i can see in the logs direct connections on the app just says "authorization problem" does anyone have any ideas? Thanks

Hi Nasikhu Unfortunately, it is not possible to change the password for connecting to the database. We don't have a utility for this.

Hi everyone I need to change the default PostgreSQL username and password for my Axxon One installation. I am hesitant to use pgAdmin 4 directly because I don't want to break the link between the VMS and the database, which is critical for the system's integrated security features. Does AxxonSoft provide a specific Utility for this, or is there a step-by-step guide in the Axxon One Setup Checklist for re-configuring the database connection strings?

Hi Sorry for delay if this question still actual please create request on our tech support site http://help.axxonsoft.com

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Hello, one of the user of our cameras displays this specific UI difference. It sends him to the configuration management menu after a few seconds when the user logs in but without the options and i can't go back to the layout menu. When i logging with my user i can see the menu, layouts and ability to minimize the window like normal. What is the cause of this problem? I am happy to provide further information if needed.

I am currently working on my bachelors thesis about the potentials of AI Video Analytics for event scenarios. I am specifically interested in how well they work and the false alarm rates. It would help me alot, if anyone has some numbers or experiences to share. Thanks and Regards

Tengo el vms axxon y tengo agregada una camara axis Q6075-E, mediante el axxon agrega presets y cuando quiero activar el modo patrullaje no funciona, a alguien le decidió lo mismo y que solución le dieron, gracias

HI, recently migrated from windows to linux. the bosch VIDEOJET multi 4000 is stated as supported, but there is no dirver / option for this device in the linux platfrom of axxon. One needs to re add the device as ONVIF 2.X 16_channel_generic. Is there a way to change the device driver and type on import of restore, or from the axxon client ? We did try this but the settings didn't stick, it kept reverting the device to Bosch VIP X16 XF E. If anyone knows a solution here to keep the config in tacked but change the device so its support that be amazing, Thanks, ben.