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Van Shev

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  1. Hi Martedi Thank you very much for your explanation
  2. Hi Martedi Who did you talk to about this? Please give me contact. Because as I know HID key doesn't use any data about OS. The license file contains data on basic hardware configuration (motherboard, processor, hard disk, video adapter, RAM, and network card) of all Servers. If you change any 2 of the basic hardware components, your license will be invalid. For example, this is the case when you change both CPU and motherboard. However, changing a graphics card or upgrading RAM will not affect the license.
  3. Hi Martedi if you use hardware guardant to bind the license then there should be no problems, But if you use system HID then need speak about licesne with you sales representative.
  4. Hi Nafis As I see it's not possible. But I try to clarify more details. I would like to say that this site is not official techical support site of AxxonSoft. If you have some software issue please use http://help.axxonsoft.com.
  5. Hi Salem It is very hard to fix this issue here please create task at AxxonSoft support site http://help.axxonsoft.com
  6. Hi Martedi it's good idea. I'll think about this. Thanks
  7. Hi Martedì you can configure prefix in Web server settings https://docs.axxonsoft.com/confluence/display/one20en/Configuring+the+Web-Server or leave it empty and don't use in API URL
  8. Hello Martedi we tested and got success try use simple docker run if can't fix then please create task to our support
  9. Hi Martedì Unfortunately, we cannot answer right away. Please create a request to our technical support but in any case we try to check it later.
  10. Hi It is very difficult to understand what happened. The API should work without any additional conditions. I advise you to contact technical support at https://support.axxonsoft.dev with a description of this problem. We will definitely help you. Thanks.
  11. Hello, Christian! Unfortunately, it is not possible right now. Please, contact us to discuss the development of this feature.
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