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Posted

Dear Sirs, 

we're trying the demo license on a linux box installation via apt went fine, now we would like to test this:

1) detect plate from a list > Detection Tools > Licence plate VT: but no veicle caterory is shown

image.png.c39c81a0b41edbe91de6d5af027bb28d.png

2) start a scrip on the server > Programming > General execute external application on server: but a red arrow is shown and cannot insert the path of executable.

image.thumb.png.6f1fb4ddef41a4f80273061c78b22c82.png

Linux demo 6.1.0-29-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.123-1 (2025-01-02) x86_64 GNU/Linux
In device it shows that the License Plate VT should be availabe:

image.thumb.png.c2f30c3609ba4f9b7e0b262563e8af2e.png

https://docs.axxonsoft.com/confluence/display/one20en/Licensing+of+the+software+module+for+the+License+Plate+Recognition+VT+in+Linux+OS

Are these license steps needed too in demo mode or the problem is the cpu/gpu missing capabilities ( product: 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz  the GPU is integrate Intel Iris Xe Graphics)? 

Thanks, BR

Posted

Hello.

Most likely, you haven't installed Detectors Pack VT addon.

Please check it via 

dpkg -l | grep detector

image.png.3288af2a3b082a17f115b4668fffeabc.png

As per my example above, only basic DetectorsPack is installed.

Please also pay attention to DetPack version - basic pack version and addon version must match.

Relevant DetPack release and VT addon can be downloaded here:

https://www.axxonsoft.com/support/downloads/detector-pack

Earlier versions can be downloaded here:

https://www.axxonsoft.com/support/downloads/archive/archive-detector-pack

I would also like to remind you that Axxonsoft technical support (Service Desk) can be reached here: https://support.axxonsoft.dev/

Regards,

Andrew.

Posted

I was missing this part:

sudo dpkg -i Scaricati/axxon-detector-pack_3.13.2.141_amd64.deb

sudo dpkg -i Scaricati/axxon-detector-pack-plugin-lpr-vt_3.13.2.141_amd64.deb

image.thumb.png.4f660affec5b2233f7549211b492e9f4.png

Posted

Thank you Drew Carpenter, I've added the script in the path but got no luck still got an empty list after restart of axxon-one.

I'll open a ticket, best regards

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