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What should I do if I can’t get the video from analog video capture cards?


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If you can’t get the video from the camera connected to video capture cards, do the following:

  1. Check the video capture cards channels.

    The full article: Testing video capture cards

  2. Check whether the video capture cards driver is installed in the Device Manager (Start – Control Panel – Device Manager). You can install or update the driver, if necessary.
  3. For the FX-4 and FX-8 cards proper operation in Axxon PSIM, you need to install the KB3033929 and KB3004394 updates. To get them, go to the Microsoft website by clicking the links below:


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